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Messenger Notification System

The Infinite Campus (IC) Messenger application allows schools to communicate with parents/guardians via phone, email, text messaging or portal inbox as designated in the Infinite Campus Parent Portal.
 

NOTE: It is important to routinely verify and adjust these settings to ensure you are receiving all important school and district communications through the desired media.

Where do I adjust my settings?

  1. Once logged in, click on the 'head' in the upper right corner and then select 'Settings' from the drop down.
 
2. In Settings, select Contact Preferences.
A settings drop-down menu with the following options: Notification Settings, Account Settings, Contact Preferences, Current Devices, Access Log.

 

3. In Contact Preferences, be sure phone numbers and email addresses are current. It is also possible to sect the Preferred Language for the app/website.

Infinite Campus Contact Preferences section displaying options for Cell Phone, Work Phone, Other Phone, Email Address, and Preferred Language.

 

4. Select Message Preferences for both phone and email.

In Message Preferences, there are checkboxes that allow you to select your message preferences for both phone and email.

 

5. Be sure to save any changes. The save button is located at the bottom of the screen.

 

What types of messages are sent?

Emergency
Used for immediate communication from the district – weather related school closures and school safety procedures.

Attendance
Automated messages sent by schools to notify parents of unknown unexcused absences.

General Notification
Sent from school or district for general announcements that have no time constraint – parent teacher conference reminder, school event, Superintendent Update, etc.

Priority Notification
Sent by the school or district for time sensitive information that needs to go out in the next 24 hours – event cancellations.

Teacher
Sent by teachers – missing assignment, failing grades and general classroom information.